Our telephone system is now working as normal. We apologise for any inconvenience caused by the disruption this morning.
Last updated: 28/07/2021 at 11.30am
This accessibility statement applies to https://talkingtherapies.cnwl.nhs.uk/
This website is run by Central and North West London NHS Foundation Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you within three working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: email@example.com by providing as much detail of the issue and a link to the page in question.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Technical information about this website’s accessibility
Central and North West London is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to non-compliance with the accessibility regulations listed below.
The colours of buttons and banners have been made to follow NHS branding guidelines. Some of these may be inaccessible. If you have any trouble reading any part of the website, please email firstname.lastname@example.org
Preparation of this accessibility statement
This statement was prepared on 15 September 2020 It was last reviewed on 15 September 2020.
This website was developed in early 2020 and launched in May 2020. We followed the standards during the development of the site and our developer Frank Health tested compliance with standards prior to launch.